GESTIÓN EN SALUD PÚBLICA: AHRQ Patient Safety Network ► A patient-initiated voluntary online survey of adverse medical events: the perspective of 696 injured patients and families.

sábado, 4 de julio de 2015

AHRQ Patient Safety Network ► A patient-initiated voluntary online survey of adverse medical events: the perspective of 696 injured patients and families.

Patients and families using Web-based adverse events reporting system noted infrequent error disclosure; saw chances to improve.BMJ Qual Saf. 2015 Jun 19; [Epub ahead of print].

A patient-initiated voluntary online survey of adverse medical events: the perspective of 696 injured patients and families.

Southwick FS, Cranley NM, Hallisy JA. BMJ Qual Saf. 2015 Jun 19; [Epub ahead of print].

This study analyzed data from an internet-based reporting system that enabled patients and families to describe adverse events. Respondents reported missed and delayed diagnoses, treatment errors, procedural complications, health care–associated infections, and adverse drug events. Most participants did not experience prompt error disclosure but instead faced a denial of responsibility and secretive behavior, which they related to subsequent mistrust. To prevent adverse events, patients and family members suggested using systems approaches (such as universal handwashing and other infection control measures), improving care transitions between providers, ensuring supervision of trainees, and partnering with patients and families for shared decision-making. These findings underscore the importance of error disclosure, effective communication, and allowing patients to report adverse events in order to enhance safety.

PubMed citation