The 2015 CAHPS® Health Plan Survey Chartbook is now available at www.cahpsdatabase.ahrq.gov.
The Chartbook presents highlights of CAHPS Health Plan Survey results in narrative summaries and bar charts, which can be downloaded for free.
The 2015 CAHPS Health Plan Survey Database includes 320,979 patient experience survey responses submitted for Adult and Child Medicaid, Medicare, and CHIP populations. Results are based on the voluntary submission of survey data to the CAHPS Database. Of the four CAHPS composites, the “How Well Doctors Communicate” composite was the highest scoring across Medicaid, Medicare and CHIP populations, and the Rating of Personal Doctor was the highest scoring rating.
Users can view the results via an online reporting system or by requesting research data files:
Online Reporting System - Web-based platform for viewing summary-level comparative results of CAHPS surveys. Allows users to view top box scores, frequency distributions, bar charts, and percentiles for these surveys. Report Builder feature is also available to create custom downloadable reports at www.cahpsdatabase.ahrq.gov/
Research Data Files - Request access to de-identified research data files by submitting an application. Learn more at www.cahpsdatabase.ahrq.gov/
For more information, email CAHPSDatabase@westat.com or call the helpline at 1-888-808-7108.