CAHPS Research Projects Span Multiple Topics
For 20 years, AHRQ’s CAHPS Consortium has served as the “R&D engine” for the CAHPS initiative, which has led to the development and use of patient experience of care surveys in over a dozen settings of care. Currently, CAHPS researchers are involved in a variety of studies to:
- Identify ways to improve the usefulness and practicality of the surveys.
- Develop better ways to provide consumers with useful information about patient experience and other aspects of health care quality.
- Assess and support the use of CAHPS surveys to improve patient experience.
To keep CAHPS survey users, researchers, and others up-to-date on the work of the CAHPS Consortium, AHRQ has published the following summaries of ongoing research projects:
- The Maintenance and Updating of CAHPS Survey Instruments ( PDF [
- 169.29 KB] ) - Improving the Efficiency of CAHPS Survey Administration PDF [ - 185.56 KB]
- Alignment of CAHPS Ambulatory Care Surveys ( PDF [ - 171.82 KB] )
- A Scientific Approach to Eliciting Patient Narratives ( PDF [ - 177.71 KB] )
- Reporting Patient Narratives with Standardized Measures of Quality ( PDF [ - 166.02 KB] )
- Reporting Summary Scores for CAHPS and Other Measures of Quality ( PDF [ - 162.62 KB] )
- The CAHPS Ambulatory Care Improvement Guide ( PDF [ - 156.45 KB] )
- Impact of Patient-Centered Medical Home Transformation on Patient Experience PDF [ - 166.95 KB] )
- Using Patient Experience Information in Hospitals: A Survey of Hospital Quality Leaders ( PDF [ - 160.83 KB] )
- Effect of a Nurse Care Coordination Program on Quality of Care ( PDF [ - 152.07 KB] )
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