Health Literacy Universal Precautions Toolkit. Second edition.
Brega AG, Barnard J, Mabachi NM, et al. Rockville, MD: Agency for Healthcare Research and Quality; 2015. AHRQ Publication No. 15-0023-EF.
This updated AHRQ toolkit provides resources for primary care practices to ensure proper health literacy assessment and to promote greater understanding for all patients. The second edition includes methods toassess written patient education materials for ease of use, simplify the referrals process, and identify barriers to improving health literacy awareness.
Schillinger D. AHRQ WebM&M [serial online]. March 2004.
Health literacy and communication quality in health care organizations.
Wynia MK, Osborn CY. J Health Commun. 2010;15(suppl 2):102-115.
UNITED STATES MEETING/CONFERENCE
TeamSTEPPS National Training Program.
Agency for Healthcare Research and Quality, Health Research & Educational Trust. December 2014-May 2015.
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Do Not Disturb!
Duffy FD, Cassel CK. AHRQ WebM&M [serial online]. October 2007.