An organisation without a memory: a qualitative study of hospital staff perceptions on reporting and organisational learning for patient safety.
This qualitative study found that despite the public outcry over care standards at Mid Staffordshire NHS Foundation trust, barriers to incident reporting persist, including lack of familiarity among frontline staff, poor feedback, fear of repercussions, and insufficient equipment and training. This suggests that novel approaches to enhancing safety and reporting culture are needed.
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