NQMC Update Service: November 9, 2015 ► Agency for Healthcare Research and Quality

NQMC Update Service: November 9, 2015

Agency for Healthcare Research and Quality

• Patients' experiences: patients' overall rating of clinic.

• Patients' experiences: patients' overall rating of provider.

• Patients' experiences: percentage of patients who reported how often office staff was courteous and helpful.

• Patients' experiences: percentage of patients who reported how often their provider communicated well.

• Patients' experiences: percentage of patients who reported how often their provider seemed informed and up-to-date about the care from specialists.

• Patients' experiences: percentage of patients who reported how often they were able to get care quickly.

• Patients' experiences: percentage of patients who reported how often they were able to get needed care.

• Patients' experiences: percentage of patients who reported whether their provider gave them guidance about their personal health.

• Patients' experiences: percentage of patients who reported whether their provider included them in decisions about their treatment or health care.

• Patients' experiences: percentage of patients who reported whether they perceived discrimination because of tribal affiliation.