FRIDAY, 20 NOVEMBER 2015
Will artificial intelligence kill our jobs? That depends.
It depends on what we understand our jobs to be. For example, AI has invaded fashion salons:
That's right -- the fitting rooms in Ralph Lauren's Polo flagship are smart. Very smart. Equipped with radio-frequency identification technology that tracks items via their tags, the room identifies every item that enters and reflects it back on the mirror that doubles as a touchscreen. Shoppers can interact with the mirror, which functions like a giant tablet, to control the lighting, request alternate items or style advice from a sales associate.
In that environment, the successful sales associate isn’t someone who fetches the red item, but this time in blue or a different size. The customer can see all that now.The job becomes providing the customer with alternative perspectives and current pro tips. (For example, the customer might say: “This might be suitable for the convention. But for my aunt’s funeral? I can’t afford two new suits.”)
Some, of course, insist that AI can do anything people can do, but that obviously isn’t possible.
For one thing, AI consists of masses of calculations created and combined by people. Despite some questionable claims, it does not originate new information.
Your job is comparatively safe if you originate new information. That doesn’t mean inventing a new technology. It could mean knowing how to deal with
* a frightened middle-aged man who is sure he can’t be having a heart attack when all clinical signs point to that fact
* a student who wants to drop out because all her cool friends are doing it
* serious wrong-doing by a popular co-worker
* the campaign for an unpopular but necessary reform
* a fire in the church kitchen during a child’s funeral
All these situations require one to add to the body of information from which one draws, by applying one’s own intelligence to make a difference. AI is valuable, but it cannot originate what is unique to a time, place, and person.National Public Radio offers a calculator, based on a study, to determine the extent to which a given job is at risk here:
What job is hardest for a robot to do? Mental health and substance abuse social workers (found under community and social services). This job has a 0.3 percent chance of being automated. That's because it's ranked high in cleverness, negotiation, and helping others. The job most likely to be done by a robot? Telemarketers.
The accompanying charts explain the study authors’ reasoning, based on questions like, “Does your job require negotiation?” (Where you have to be a real person, really there, with actual authority.)Legal secretaries, we are told, have a 97.6% chance of being automated. Medical secretaries, have an 81.5% chance of being automated.
But veterinarians have only a 6.1% chance of being automated, and landscape architects have ony a 4.5% chance. Maybe those stats would change if animals and plants could be persuaded to join the high tech revolution, but so far ... ;)
Here's the 2013 study, where the authors estimate 47% of total US employment is at risk.
Young people in particular should aim for jobs that cannot be replaced by a computer program based on the training manual.
See also: Will the job bot eat your job? It will damage some job markets
Next: But what about the robot that gave a TED talk?
Believe all this if you want, maybe some of it.
Denyse O’Leary is a Canadian journalist, author, and blogger.
Two days ago a New Zealand rugby legend died suddenly and the effect on the country is equivalent to the death of a popular monarch or war hero. Jonah Lomu was literally a giant of the rugby field, outstanding enough to make an impression on someone (myself) for whom sport is a matter of peripheral vision.
Apparently he was known locally as a “gentle giant”, although if you watch the video clip with Marcus Roberts’ nice tribute you can see him running right over the top of an English player. Ouch! That was at the Rugby World Cup played in South Africa in 1995, where Lomu rocketed to international fame.
Funnily enough, I watched clips from the final of that tournament recently in the filmInvictus, which is about another hero, Nelson Mandela. The two men had almost nothing in common, I would say, except that they had found something to be passionate about: Lomu his rugby, Mandela, the much more serious game of truth and reconciliation in post-apartheid South Africa. They both had things to struggle with in their lives, but both did something good for their country. I think we can learn from both of them.
Carolyn Moynihan
Deputy Editor,
MERCATORNET
‘Create in me a clean heart’ USCCB | FEATURES | 20 November 2015 |
Free speech gets a hammering in Tasmania Michael Cook | CONJUGALITY | 20 November 2015 The Catholic archbishop has been hauled before a tribunal for "insulting" homosexuals in a booklet on same-sex marriage. Read more... |
Uncivil discourse: a call for intellectual humility Randall Smith | FEATURES | 20 November 2015 |
Will artificial intelligence kill our jobs? That depends. Denyse O'Leary | CONNECTING | 20 November 2015 |
Jonah Lomu dies Marcus Roberts | DEMOGRAPHY IS DESTINY | 20 November 2015 |
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