Taking complaints seriously: using the patient safety lens. - PubMed - NCBI

Taking complaints seriously: using the patient safety lens. - PubMed - NCBI

BMJ Qual Saf. 2015 Jun;24(6):352-5. doi: 10.1136/bmjqs-2015-004337. Epub 2015 May 14.

Taking complaints seriously: using the patient safety lens.

Gallagher TH1, Mazor KM2.

Author information

KEYWORDS:

Human error; Patient safety; Quality improvement

PMID:

 

25977314

 

DOI:

 

10.1136/bmjqs-2015-004337

[Indexed for MEDLINE]