domingo, 13 de enero de 2013

CANHELP Tool ► New CANHELP Survey Measures developed by Dr. Daren Heyland

CANHELP Tool

National Quality Measures Clearinghouse (NQMC)

January 7, 2013

 New CANHELP Survey Measures developed by Dr. Daren Heyland

The CANHELP (Canadian Health Care Evaluation Project) questionnaire was designed to evaluate satisfaction with care for older patients with life threatening illnesses, and their family members. To develop the questionnaire, we interviewed over 440 seriously ill, elderly, hospitalized patients and their family members to determine what aspects of care were important to them (CMAJ 2006). We used these items to make a questionnaire to measure satisfaction with care and subsequently conducted another large multicenter study to validate the instrument (JPM 2010 / CMAJ2010). The overriding goal for developing this questionnaire was to give patients and their families a way to identify their care issues important to them. Researchers and health care practitioners will find this information useful to develop strategies to address identified care issues and improve end of life care for patients and their families. The patient version has 37 items and caregiver has 38 items and takes approximately 30 to 40 minutes to complete.
The CANHELP questionnaire is available in 2 formats. Which format you use depends on what you are trying to accomplish. If you are a patient or family member of health care professional on behalf of a patient/family- use the online tool of the importance/satisfaction version below. If you are a researcher or health care professional and want to evaluate a program or intervention, just use the satisfaction instruments provided below.
  1. Rating of Satisfaction: A straight forward satisfaction instrument that you can use to rate the quality of care at a program or institution level. There is one version for patients to fill out and 2 versions for family – one during the episode of care and one during the bereavement phase.
    View or obtain CANHELP SATISFACTION only:
    » CANHELP Patient Questionnaire English French Translated by Danielle Drouin
    » CANHELP Caregiver Questionnaire English French Translated by Danielle Drouin
    » CANHELP Bereavement Questionnaire English French Translated by Johanne Harvey
  2. Individualized Version: A version has been developed that can be used to ask the respondent what is important to them and how satisfied they are with that aspect of care. By juxtaposing their satisfaction ratings with their importance ratings, we can provide you with a prioritized quality improvement agenda for an individual patient or family. When the questionnaire is completed, a report that provides recommendations for next steps is provided. Click here for an example of this report
    View or take the online Individualized CANHELP Questionnaire of IMPORTANCE and SATISFACTION:
    Obtain a hard copy of the Individualized CANHELP Questionnaire measuring IMPORTANCE and SATISFACTION:
(Note: the survey is designed to be filled out by a patient or relative, but can also be used by a health care professional on behalf of the patient or relative.)

No hay comentarios: