A stronger patient voice can lead to better care.
Related Resources
BOOK/REPORT
Identifying Risks and Monitoring Safety: the Role of Patients and Citizens.
O'Hara J, Isden R. London, UK: Health Foundation; October 2013.![](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_vZGXfppwwM4JSE7a7fAS534euLVVV1KVUIBKTAHETpp4oSHkgL06kf8z3yN1CZ56d4vwccYcwJsvWOJJyeSOzyGIuYH9mS1djm3w=s0-d)
REVIEW
Patient engagement in the inpatient setting: a systematic review.
Prey JE, Woollen J, Wilcox L, et al. J Am Med Inform Assoc. 2014;21:742-750.![](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_vZGXfppwwM4JSE7a7fAS534euLVVV1KVUIBKTAHETpp4oSHkgL06kf8z3yN1CZ56d4vwccYcwJsvWOJJyeSOzyGIuYH9mS1djm3w=s0-d)
STUDY
Communication-and-resolution programs: the challenges and lessons learned from six early adopters.
Mello MM, Boothman RC, McDonald T, et al. Health Aff (Millwood). 2014;33:20-29.![](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_vZGXfppwwM4JSE7a7fAS534euLVVV1KVUIBKTAHETpp4oSHkgL06kf8z3yN1CZ56d4vwccYcwJsvWOJJyeSOzyGIuYH9mS1djm3w=s0-d)
COMMENTARY
How policy makers can smooth the way for communication-and-resolution programs.
Sage WM, Gallagher TH, Armstrong S, et al. Health Aff (Millwood). 2014;33:11-19.![](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_vZGXfppwwM4JSE7a7fAS534euLVVV1KVUIBKTAHETpp4oSHkgL06kf8z3yN1CZ56d4vwccYcwJsvWOJJyeSOzyGIuYH9mS1djm3w=s0-d)
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