Coaching Teamwork Behaviors: Strategies to Reinforce TeamSTEPPS Skills.
TeamSTEPPS Webinar Series. Agency for Healthcare Research and Quality. March 11, 2015. 1:00–2:00 PM (Eastern).
This webinar will discuss the role of a TeamSTEPPS coach and strategies to develop a coaching program to support teamwork behaviors. One hospital's experience using coaching to enhance the use of TeamSTEPPSmethods will also be highlighted. The session is a part of a series of archived and future educational modules on TeamSTEPPS.
Internal Bleeding: The Truth Behind America's Terrifying Epidemic of Medical Mistakes. Updated edition.
Wachter R, Shojania K. New York, NY: Rugged Land; 2005. ISBN: 1590710738.
TeamSTEPPS: assuring optimal teamwork in clinical settings.
Clancy CM, Tornberg DN. Am J Med Qual. 2007;22:214-217.
Do medical inpatients who report poor service quality experience more adverse events and medical errors?
Taylor BB, Marcantonio ER, Pagovich O, et al. Med Care. 2008;46:224-228.
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Hospital Guide to Reducing Medicaid Readmissions.
Boutwell A, Snow J, Maxwell J, Bourgoin A, Genetti S. Rockville, MD: Agency for Healthcare Research and Quality; August 2014. AHRQ Publication No. 14-0050-EF.