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Despite technology, verbal orders persist, read back is not widespread, and errors continue. | AHRQ Patient Safety Network

Despite technology, verbal orders persist, read back is not widespread, and errors continue. | AHRQ Patient Safety Network

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  • Newspaper/Magazine Article
  •  
  • Published May 2017

Despite technology, verbal orders persist, read back is not widespread, and errors continue.

    Verbal orders are known to increase risk of error in care. This newsletter article summarizes survey results that sought to characterize current verbal order behaviors. Notably, practices to improve the reliability of verbal orders such as read backs were not optimally integrated in medication processes. The article includes recommendations for organizations, individuals, and teams to improve the safety of verbal orders.












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