AHRQ Patient Safety Network: Critical incident stress management (CISM) in complex systems: cultural adaptation and safety impacts in healthcare.

AHRQ Patient Safety Network



Critical incident stress management (CISM) in complex systems: cultural adaptation and safety impacts in healthcare.

Müller-Leonhardt A, Mitchell SG, Vogt J, Schürmann T. Accid Anal Prev. 2014;68:172-180.

Critical incident stress management (CISM) is a peer support program that has previously been utilized to help firefighters, police officers, paramedics, soldiers, and air traffic managers cope with traumatic events. This study describes the application of a CISM program in a European general hospital, which resulted in favorable effects on safety culture.

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