Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices
Wednesday, October 22, 2014
1 – 2 p.m. ET
This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) will highlight success stories from medical practices that have scored in the 90th percentile across all core measures from the CAHPS® Clinician & Group (CG-CAHPS) Survey. Top-performing medical practices will share how they have improved patient experience in the areas of access to care and information, communication with providers, and interactions with office staff.
Speakers:
Mon L. Yee, MD, Family Medicine, Meriter DeForest-Windsor Clinic, DeForest, WI
Julie Susi, Manager, Breast Care Specialists of Maine, Portland, ME
Dale Shaller, Managing Director, CAHPS Database; Shaller Consulting Group, Stillwater, MN (Moderator)
Learn about AHRQ’s CAHPS Database at https://www.cahpsdatabase.
Learn about AHRQ’s CAHPS program and its surveys at https://www.cahps.ahrq.gov.
If you have any questions or comments, please contact the CAHPS Help Line at cahps1@westat.com or 1-800-492-9261.
Learn about AHRQ’s CAHPS program and its surveys at https://www.cahps.ahrq.gov.
If you have any questions or comments, please contact the CAHPS Help Line at cahps1@westat.com or 1-800-492-9261.
About CAHPS
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers about their experiences with health care. The CAHPS program at the U.S. Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of CAHPS surveys, toolkit materials, and comparative databases, and provides technical assistance to users. Learn more about AHRQ’s CAHPS program at: www.cahps.ahrq.gov.
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