How Do Innovations in Health Care Delivery Affect Patient Experience?
The Agency for Healthcare Research and Quality’s CAHPS researchers are currently investigating how innovations in care delivery affect patient experience in patient-centered medical homes and community health centers. Another objective of ongoing research is to better understand how hospitals and other providers are using information on patient experience from CAHPS surveys.
Read new summaries of this work:
- Impact of Patient-Centered Medical Home Transformation on Patient Experience – PDF
- Using Patient Experience Information in Hospitals: A Survey of Hospital Quality Leaders – PDF
- Effect of a Nurse Care Coordination Program on Quality of Care – PDF
Learn more about the CAHPS team’s research on improving patient experience at https://cahps.ahrq.gov/
Find more summaries of CAHPS projects at https://cahps.ahrq.gov/news-