Patient experience must move beyond bad apples. | AHRQ Patient Safety Network

Patient experience must move beyond bad apples. | AHRQ Patient Safety Network

• Commentary
 
• Published October 2016

Patient experience must move beyond bad apples.

Hamedani A, Safdar B, Aaronson E, Lee TH. Ann Intern Med. 2016 Oct 18; [Epub ahead of print].

Patient safety leaders have long advocated for research to focus on how systems contribute to medical error. This commentary spotlights the need to apply the systems approach to enhance patient experience and suggests that doing so might improve physician engagement and help address burnout.

PubMed citationAvailable at

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