A transactional "second-victim" model—experiences of affected healthcare professionals in acute-somatic inpatient settings: a qualitative metasynthesis.

Schiess C, Schwappach D, Schwendimann R, Vanhaecht K, Burgstaller M, Senn B. J Patient Saf. 2018 Jan 30; [Epub ahead of print].

This synthesis of 19 qualitative studies of the second victim phenomenon, or the effects of an adverse outcome or error on clinicians, establishes a framework to characterize second victim experiences. The authors recommend including second victim perspectives into root cause analyses in order to improve safety culture.

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