Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Page | Agency for Healthcare Research & Quality

Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Page | Agency for Healthcare Research & Quality

Featured Impact Case Study: Southern California Health Center Uses AHRQ Survey for Patient Feedback and Improvements

AltaMed Health Services, a Federally Qualified Community Health Center providing care to 300,000 Southern California residents, uses AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey to learn about patient experiences in receiving health care. The results not only help AltaMed improve patient care, but also influence the financial incentives its medical providers can earn. Access the impact case study.