New AHRQ Tool Assesses Patient Safety Culture in Pharmacies
AHRQ has released the Pharmacy Survey on Patient Safety Culture and a free toolkit of materials that helps community pharmacies assess their culture of patient safety. It is the latest survey in AHRQ’s suite of patient safety culture surveys now being used by hospitals, nursing homes and medical offices. The new survey is designed for pharmacy staff, including clerks, technicians and pharmacists. It includes 36 survey items that measure 11 areas of patient safety culture such as physical space and environment, patient counseling, communication about prescriptions across shifts, and teamwork. It also includes items about the frequency of documenting mistakes and an overall rating on patient safety. Toolkit materials include the survey form, a document identifying items by composite, a survey user’s guide, and results from 55 pharmacies that participated in the 2012 pilot study. Select to download the survey.
Pharmacy Survey on Patient Safety Culture
In response to pharmacies interested in a survey that focuses on patient safety culture in their facilities, AHRQ sponsored the development of the Pharmacy Survey on Patient Safety Culture. This new survey is designed specifically for community pharmacy staff and asks for their opinions about the culture of patient safety in their pharmacy.
Pharmacy Survey Toolkit | 2012 Pharmacy Pilot Study Results | Data Entry and Analysis Tool | Technical Assistance
Pharmacy Survey ToolkitFrequently Asked Questions
Survey Composites and Items
Survey User's GuideThe User's Guide provides a general overview of the issues and major decisions involved in conducting a survey and reporting the results. The User's Guide includes information on getting started, determining data collection methods, establishing data collection procedures, conducting the survey, and preparing and analyzing data, and producing reports.
2012 Pharmacy Pilot Study Results
Data Entry and Analysis ToolThis data entry and analysis tool works with Microsoft® Excel® and makes it easy to input your individual-level data from the survey. The tool then automatically creates tables and graphs to display your survey results.
Current as of October 2012
Pharmacy Survey on Patient Safety Culture. October 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/qual/patientsafetyculture/pharmsurvindex.htm