Leader communication approaches and patient safety: an integrated model.
Mattson M, Hellgren J, Göransson S. J Safety Res. 2015;53:53-62.
This study surveyed health care workers and found a relationship between two types of leadership communication: prioritization of safety efforts and feedback about safety concerns. Respondents associated both approaches with positive safety behaviors, suggesting that organizational leaders need to communicate the importance of patient safety and also engage in specific feedback in order to support safety culture.
Associations between perceived crisis mode work climate and poor information exchange within hospitals.
Patterson ME, Bogart MS, Starr KR. J Hosp Med. 2015;10:152-159.
Patient safety and end-of-life care: common issues, perspectives, and strategies for improving care.
Dy SM. Am J Hosp Palliat Care. 2015 Apr 15; [Epub ahead of print].
SPECIAL OR THEME ISSUE
The safety and quality of health care: where are we now?
Med J Aust. 2006;184:S37-S72.
STUDYView all related resources...
Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia.
Bismark MM, Spittal MJ, Gurrin LC, Ward M, Studdert DM. BMJ Qual Saf. 2013;22:532-540.
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