AHRQ Patient Safety Network ► Patient perspectives on test result communication in primary care: a qualitative study.

AHRQ Patient Safety Network





Patient perspectives on test result communication in primary care: a qualitative study.

Litchfield IJ, Bentham LM, Lilford RJ, McManus RJ, Greenfield SM. Br J Gen Pract. 2015;65:e133-e140.

This interview study revealed shortcomings in the process for notifying patients of test results, mirroring findings from prior studies. Patients expressed a desire for consistent and timely test result notification and noted deficiencies in current processes.

PubMed citation 
Available at 

Related Resources

COMMENTARY

Urine a Tough Position.

Gandhi TK. AHRQ WebM&M [serial online]. October 2003.

STUDY

Testing process errors and their harms and consequences reported from family medicine practices: a study of the American Academy of Family Physicians National Research Network.

Hickner J, Graham DG, Elder NC, et al. Qual Saf Health Care. 2008;17:194-200. 

AUDIOVISUAL PRESENTATION

Medication error death rate up 500 percent.

Spiesel S, Chadwick A. "Day to Day." National Public Radio. August 27, 2008. 

STUDY

Frequency of failure to inform patients of clinically significant outpatient test results.

Casalino LP, Dunham D, Chin MH, et al. Arch Intern Med. 2009;169:1123-1129.

View all related resources...