New on AHRQ’s CAHPS Web Site

New on AHRQ’s CAHPS Web Site

What’s New on AHRQ’s CAHPS^® Web Site?

New and updated materials are now available on the Agency for Healthcare Research and Quality’s CAHPS Web site at www.ahrq.gov/cahps: 

• Health Plan Survey 5.0: Updated guidance for administering the Health Plan Survey 5.0 is available athttp://www.ahrq.gov/cahps/surveys-guidance/hp/instructions/index.html.

• Child Hospital Survey: New guidance for administering the Child Hospital Survey is available athttp://www.ahrq.gov/cahps/surveys-guidance/hospital/instructions/hospinstructions.html. 

• Webcasts about improving the experience of care: Watch recordings of recent Webcasts on how health systems and health plans have succeeded in improving the experiences of their patients and enrollees. Slides and transcripts are available at http://www.ahrq.gov/cahps/news-and-events/events/index.html.

• CAHPS Measures: Concise lists of patient experience measures from AHRQ-supported CAHPS surveys are available at http://www.ahrq.gov/cahps/consumer-reporting/measures/index.html.

• FAQs: Browse frequently asked questions about CAHPS surveys at http://www.ahrq.gov/cahps/faq/index.html. 

• CAHPS Bibliography: A comprehensive list of articles and other publications related to the development and use of CAHPS surveys is available at http://www.ahrq.gov/cahps/bibliography/index.html.

If you have any questions or comments, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261