Free Webinar - Improving Safety for LEP Patients in Hospitals

Free Webinar - Improving Safety for LEP Patients in Hospitals

Free Webinar - Improving Safety for LEP Patients in Hospitals

Agency for Healthcare Research and Quality (AHRQ) sent this bulletin at 09/19/2013 02:38 PM EDT

Free Webinar on Hospital Language Services and Training

Join the free Webinar, Optimize Safety and Quality for Limited English Patients on Thursday, September 26, 2013 at 1 - 2 p.m. Eastern (12-1 p.m. CT; 10-11 a.m. PT)

Studies show that patients with limited English proficiency (LEP) are at higher risk of harm from medical errors in hospitals. This webinar discusses how to boost safety, quality of care and patient satisfaction in hospitals.

Speakers:

• Cindy Brach, who leads the health literacy and cultural competence activities at AHRQ, will discuss how hospitals can improve the safety of LEP patients using the LEP TeamSTEPPS module, an evidence-based teamwork system to train health care professionals and interpreters.
• Joseph Molinoski, Supervisor of Pipeline Career Services at Palomar Health, will discuss how Palomar Health was able to successfully integrate a language services program into all operations at multiple locations.

To register for the Webinar, go to: http://event.on24.com/r.htm?e=671506&s=1&k=EF0C7F871B4803B4F93D14CC41F762A0&partnerref=ahrq

Learn more about AHRQ’s linguistic competence resources on our Cultural and Linguistic Competence Topic pages.

To learn more about TeamSTEPPS, go to: http://teamstepps.ahrq.gov/.