Important Technical Support News

Important Technical Support News

AHRQ Quality Indicators Technical Support Transition

Dear AHRQ QI user:

Effective June 5, 2014 through July 16, 2014, AHRQ QI Technical Support will be transitioning to a new system and AHRQ will have limited resources available to assist you with your QI questions. As a result, during this period of transition the QI Technical Support Team will continue to respond to inquiries related to WinQI, SAS, and Prediction Module installation and processing for versions 4.5 and 4.5a only. However, we will be unable to respond to inquiries related to empirical and risk-adjustment methodologies, documentation, theoretical or historical questions about the indicators, software versions prior to 4.5 and comparisons with other quality measurement systems. For these categories of inquiries, please resend your question(s) to the Technical Support mailbox after July 16, 2014 and we will address them in the order received.

Please accept our sincere apologies for any inconvenience that this transition may cause your organization. Please refer to other resources that are currently available on the AHRQ QI Website, as well as these others that offer information that you may find helpful:

-       For HCUP/HCUPnet-related matters: http://www.hcup-us.ahrq.gov/

-       For MONAHRQ-related matters: http://www.monahrq.ahrq.gov/

-       For information on CMS Hospital Specific Reporting, Value Based Purchasing and Hospital Compare: emailqnetsupport@HCQIS.org

By October 2014, AHRQ will also be releasing a Beta version of the AHRQ QI software that is ICD-10 compliant.  We recommend that users sign up for the listserv to be kept abreast of any news related to this release.  Here's how to register: http://www.qualityindicators.ahrq.gov/FAQs_Support/default.aspx.

Thank you for your patience during this period. Best regards.

The AHRQ Quality Indicators Technical Support Team