Communication in healthcare: a narrative review of the literature and practical recommendations.
Vermeir P, Vandijck D, Degroote S, et al. Int J Clin Pract. 2015 Jul 6; [Epub ahead of print].
Communication problems have been linked to preventable adverse events in hospitalized and ambulatory patients. Despite the emphasis on the implementation and use of health information technology, written forms of communication are still prevalent. This review explores how poorly written communication can lead to delays due to readability of the information and recommends structured letters to manage what content is covered and the quality of the communication.
We need to talk: primary care provider communication at discharge in the era of a shared electronic medical record.
Sheu L, Fung K, Mourad M, Ranji S, Wu E. J Hosp Med. 2015;10:307–310.
Failure to Report
Spath PL. AHRQ WebM&M [serial online]. March 2007.
Insufficient communication about medication use at the interface between hospital and primary care.
Glintborg B, Andersen SE, Dalhoff K. Qual Saf Health Care. 2007;16:34-39.
REVIEWView all related resources...
The efficacy of computer-enabled discharge communication interventions: a systematic review.
Motamedi SM, Posadas-Calleja J, Straus S, et al. BMJ Qual Saf. 2011;20:403-415.