AHRQ Patient Safety Network ► Healthcare provider complaints to the emergency department: a preliminary report on a new quality improvement instrument.

AHRQ Patient Safety Network



Healthcare provider complaints to the emergency department: a preliminary report on a new quality improvement instrument.

Griffey RT, Bohan JS. Qual Saf Health Care. 2006;15:344-346.

This study found that other health care providers were a relatively frequent source of complaints for the emergency department, and the issues they raised could be used to identify opportunities to improve quality and safety.

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