Healthcare provider complaints to the emergency department: a preliminary report on a new quality improvement instrument.
Griffey RT, Bohan JS. Qual Saf Health Care. 2006;15:344-346.
This study found that other health care providers were a relatively frequent source of complaints for the emergency department, and the issues they raised could be used to identify opportunities to improve quality and safety.
Missed and delayed diagnoses in the emergency department: a study of closed malpractice claims from 4 liability insurers.
Kachalia A, Gandhi TK, Puopolo AL, et al. Ann Emerg Med. Ann Emerg Med. 2007;49:196-205.
Inquiry into reporter's death finds multiple failures in care.
Stout D. New York Times. June 17, 2006;National desk:9.
Maryland Patient Safety Center Emergency Department Collaborative.
Maryland Patient Safety Center.
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The multitasking clinician: decision-making and cognitive demand during and after team handoffs in emergency care.
Laxmisan A, Hakimzada F, Sayan OR, et al. Int J Med Inform. 2007;76:801-811.