New AHRQ Tools on Patient Communication About Medical TestsAgency for Healthcare Research and Quality (AHRQ) sent this bulletin at 11/05/2013 09:31 AM EST
New AHRQ Toolkit to Improve Handling of Medical Tests
Approximately 40 percent of primary care office visits involve some type of diagnostic medical test, such as a urine sample or blood test, provided on site or at a laboratory. Often patients are burdened with the responsibility of tracking tests and deciphering results. A new AHRQ toolkit helps medical practices improve their processes for tracking, reporting and following up with patients after medical laboratory tests.
“Improving Your Office Testing Process: Toolkit for Rapid-Cycle Patient Safety and Quality Improvement” offers step-by-step instructions on how to identify areas where improvement is needed and address those areas. Practical tools include:
- Assessing Your Testing Process Survey
- Patient Engagement Survey to assess patients’ understanding of their tests and what to do after getting test results
- Sample Patient Handouts, in English and Spanish, that provide information about what to do after having a test or getting test results.
To download the toolkit, go to: http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/ambulatory-care/office-testing-toolkit/
To order a free copy of the toolkit,” call the AHRQ Clearinghouse at 800-358-9295 or email AHRQpubs@ahrq.hhs.gov and ask for publication number 13-0035.