Understanding the causes of intravenous medication administration errors in hospitals: a qualitative critical incident study.
Keers RN, Williams SD, Cooke J, Ashcroft DM. BMJ Open. 2015;5:e005948.
The critical incident technique was used to identify active and latent errors that contributed to medication administration errors. The investigators found that high workload and lack of support led to nurses employing workarounds that increased the likelihood of error.
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