sábado, 9 de noviembre de 2013

Patient and Family Engagement | Agency for Healthcare Research & Quality (AHRQ)

Patient and Family Engagement | Agency for Healthcare Research & Quality (AHRQ)

AHRQ’s New CUSP Module Helps Hospitals Engage Patients and Families in Their Care

AHRQ has released a new module for its Comprehensive Unit-based Safety Program (CUSP) to help clinical teams learn how to engage patients and families in their care. Based on a field-tested guide for engaging patients and families, the CUSP Patient and Family Engagement Module includes PowerPoint slides, speaker notes, demonstration videos, and tools to improve communication and patient safety in the hospital setting. The module helps clinicians:
  • Explore the roles and characteristics of patient and family advisors
  • Understand the relationship between communication and patient safety
  • Apply IDEAL Discharge Planning
  • Communicate adverse events to patients and family members
Clinical teams can use this module to foster an environment where patients, family members, and hospital staff are working together as partners to improve the quality and safety of care. Select to access the module.

Patient and Family Engagement

The “Patient and Family Engagement” module of the Comprehensive Unit-based Safety Program (CUSP) Toolkit. The CUSP toolkit is a modular approach to patient safety, and modules presented in this toolkit are interconnected and are aimed at improving patient safety.
The Patient and Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand what is happening during the patient's hospital stay, are active participants in the patient's care, and are prepared for discharge.
This module explains the –
  • The role of patient advisors in ensuring patients' and families' views are incorporated into hospital policies and procedures
  • How to work with patient advisors as part of the CUSP team
  • Tools to improve communication among patients, families, and clinicians
  • How to communicate an adverse event to patients and family members
This module includes--
Facilitator Notes (Word) [ - 2.83 MB] (Accessible Version)
Presentation Slides (PPT) [ Microsoft PowerPoint file - 3.88 MB] (Accessible Version)
Video (Flash® file)
Video Segments (Flash® file)
ZIP files

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