AHRQ Offers Communications Help for Public Reporting Organizations
Promoting Your Public Report: A Hands-on Guide, an AHRQ tool originally developed for Chartered Value
Exchanges, describes a communications strategy for use by any
organization that sponsors a public report and seeks to promote it among
consumers. Online public reporting Web sites are often underused
because employees and other potential users are unaware of their
existence. The 41-page Web-based guide includes sections on strategic
considerations, a communications plan template, opportunities for
marketing, and advice for engaging stakeholder partners. It also
describes developing and using key messages and working with
traditional and social media. The guide includes sample newsletter
articles, press releases, and e-mail pitches, and it describes ways to evaluate the results of the communication strategy.
This toolkit is designed to help communities increase awareness and use of their public reports by consumers and other important audiences. The suggested approaches and template materials are intended for use with the media, both in traditional settings (e.g., printed newspapers, radio broadcasts) and online avenues (e.g., news Web sites, blogs). The materials have been compiled for modification and use by Chartered Value Exchanges and others who produce public reports comparing health care quality, cost, patient experience, and other aspects of value.
Select to download print version (PDF File, 1.3 MB). Plugin Software Help.
Purpose
The suggested approaches and template materials in this toolkit are intended for use with the media, both in traditional settings (printed newspapers, broadcasts on radio and television) and online avenues (news Web sites, bloggers and podcasters, social media). The materials have been compiled for modification and use by Chartered Value Exchanges and others who produce public reports comparing health care quality, cost, patient experience, and other aspects of value. The intent is to help communities increase awareness and use of their public reports by consumers and other important audiences in each local community.Toolkit Resources
1a. Overall Communication Plan: Strategic Considerations (Word® File, 40 KB; Plugin Software Help)1b. Overall Coordinated Communication Plan Template (Word® File, 35 KB; Plugin Software Help)
2a. Opportunities for Marketing (Word® File, 35 KB; Plugin Software Help)
2b. Health Observances Calendar 2011 (Word® File, 40 KB; Plugin Software Help)
3a. Engaging Key Stakeholders in the Release of Your Public Report: Strategic Considerations (Word® File, 35 KB; Plugin Software Help)
3b. Email Template for Use with Stakeholder Partners Soon Before the Release of Your Public Report (Word® File, 40 KB; Plugin Software Help)
3c. Newsletter Article Template for Use by Employers/Health Plans (Word® File, 20 KB; Plugin Software Help)
3d. Newsletter Article Template for Use by Medical Groups (Word® File, 20 KB; Plugin Software Help)
3e. Newsletter Article Template for Use by Community Groups (Word® File, 20 KB; Plugin Software Help)
4a. Developing and Using Key Messages About Your Public Report: Strategic Considerations (Word® File, 40 KB; Plugin Software Help)
4b. Key Message Box for Report Release Template (Word® File, 150 KB; Plugin Software Help)
5a. Using News Releases To Promote Your Public Report: Strategic Considerations (Word® File, 40 KB; Plugin Software Help)
5b. Media Release Template (Word® File, 20 KB; Plugin Software Help)
6a. Engaging Bloggers: Strategic Considerations (Word® File, 40 KB; Plugin Software Help)
6b. Blogger Email Template (Word® File, 30 KB; Plugin Software Help)
7. Using Social Media: Strategic Considerations (Word® File, 20 KB; Plugin Software Help)
8. Creating Audio Clips or Videos for Download and Use by Media: Strategic Considerations (Word® File, 20 KB; Plugin Software Help)
9a. Evaluating the Impact of Coordinated Communication Activities: Strategic Considerations (Word® File, 20 KB; Plugin Software Help)
9b. Simple Matrix Template for Evaluating Your Public Report Promotion (Word® File, 20 KB; Plugin Software Help)
AHRQ Publication No. 12-0040-EF
Current as of February 2012
Current as of February 2012
Internet Citation:
Promoting Your Public Report: A Hands-on Guide.
AHRQ Publication No. 12-0040-EF, February 2012. Agency for Healthcare
Research and Quality, Rockville, MD.
http://www.ahrq.gov/qual/value/pubrpthandson/
No hay comentarios:
Publicar un comentario