Podcasts | Consumer Assessment of Healthcare Providers and Systems (CAHPS) | www.cahps.ahrq.gov

Podcasts | Consumer Assessment of Healthcare Providers and Systems (CAHPS) | www.cahps.ahrq.gov

 

Podcasts

Check out audio and video podcasts to hear directly from the CAHPS team, survey users, and experts in the field.  Podcasts cover a range of topics and include a series on quality improvement as well as a series on consumer reporting (produced in partnership with AHRQ’s TalkingQuality project). 
To download podcasts on consumer reporting, visit the TalkingQuality Web site at https://www.talkingquality.ahrq.gov/content/resources/Podcasts_and_Webinar.aspx

• March 2012 audio

  QI Series: Advancing Quality Through Teamwork at Multiple Levels

• February 2012 video

  QI Series: The Role of Human Resources Staff in Improvement Efforts

• January 2012 audio

  QI Series: The Role of Leadership in Improvement Efforts

• December 2011 video

  QI Series: Creating an Improvement Culture

• November 2011 video

  Clinician & Group Surveys 2.0 Update

• October 2011 audio

  QI Series: The Case for Improving Patient Experience

• February 2011 audio

  Implementing the Clinician & Group Survey in a Community: A Followup Chat with Donna Marshall and Thomas Schlesinger